Methods of Ordering
Orders may be placed by phone, fax or email.
Confirmation of Orders
Customer will be contacted with the total for the order including shipping and applicable taxes as soon as the order is received. To confirm an order, a 30% deposit may be required. We accept VISA, MasterCard or money order.
Prices and Applicable Taxes
- Prices do not include shipping cost which is
subject to quote.
- The prices for orders shipped to the U.S.
include applicable taxes and customs.
- Orders shipped to Canada: G.S.T. / H.S.T.
where applicable.
Methods of Shipping
- Pick-up from our warehouse is available to
local customers only ( Greater Toronto,
Brampton, Mississauga ) and all rental
customers.
- Orders are shipped out of Ontario, Canada.
- Cost of shipping will be quoted upon
confirmation of the order.
- Orders shipped in boxes will be shipped by
regular ground service.
- Orders in larger quantity will be shipped on
pallets by trucking company and are subject to
quote.
Shipping Time
- Customers should allow approximately 3-4
weeks for orders to be ready for shipment.
- U.S. customers should allow extra time for
customs clearing. Fantastik Trading Ltd. is not
responsible for any damages or losses
resulting from the delay due to customs
clearing.
- Customers must specify the date by which the
order must arrive.
Final Payment
- Customers will be contacted as soon as the
order is ready for shipping.
- Balance of the order payment must be paid in
full before the order is shipped.
- Customers should allow extra time for the
clearing of funds in the case of payments
other than credit cards.
- In the case of payment by credit cards,
customers are required to sign the credit card
payment authorization form and agree to pay a
charge of US$ 25.00 for any credit card
payment accidentally charged back.
Returns and Claims
- Sales are considered final and no returns are
accepted.
- Claims for shortages or damages must be
reported within 3 days after order is received.
- Damaged or defective merchandise will be
replaced as soon as possible.
- We do no guarantee the arrival of the
replacement by the date of the event the
merchandise is ordered for.
